Synapse Orthopedic Group
For all appointments and inquiries, please call Sherman Oaks / Pomona / Los Angeles or
request an appointment online.
We are happy to hear from you. Please contact us using the information below:
5651 Sepulveda Blvd.
Suite 201
Sherman Oaks, CA 91411
General Authorizations
[javascript protected email address](818)616-1666Surgical Authorizations
Betty Gonzalez
[javascript protected email address](818)616-1645New Patient Referrals
[javascript protected email address] [javascript protected email address]818.616.1680 - EXT 160Medication
Mayra Leon - Ext: 120[javascript protected email address]Transcription Dept / Doctor Reports
Emily Shemwell
[javascript protected email address]Billing Dept
Patty Prieto
[javascript protected email address](818)442-9681Collections Dept
Hans Castro
[javascript protected email address](818)442-9682Psych Department
Melanie Morales - Ext: 107
[javascript protected email address]Medical Records and Subpoena Requests
[javascript protected email address]Physical Therapy Dept IN Sherman Oaks
[javascript protected email address](818)616-1676Physical Therapy Dept IN Pomona
[javascript protected email address](909)622-6221Administrative
Nora Kadour
[javascript protected email address](818)616-1642
Please arrive 10-15 minutes early for your appointment for registration and to fill in a health questionnaire.
When you come for your appointment, please bring the following:
- Driver’s License or a valid ID
- Insurance information
- Referral Letter (if required)
- Reports, X-rays, MRIs, CT scans, etc. and any other relevant information
- List of medications (if any)
If you need to cancel an appointment
Telephone the office during business hours and allow at least 1 days’ notice so that we can offer your appointment time to patients on our waiting list.
We recognize that your time is valuable, and we make every effort to run on time. Occasionally, emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologize if we keep you waiting.







